New York City - Long Island
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Our Client's Testimonials
Excellent customer service and great variety. I admit I went to Abbott Frames first. I needed a mat to put in the back of a shadow box. After being at Abbott for about 10 minutes the owner said that he needed to get back to work because he couldn't "waste" anymore time on a $30 sale. I was stunned. I left of course, googled and saw that Cambridge was right down the road. What a difference! From the moment I walked in the staff was friendly and willing to help. They spent all the time I needed and kept pulling out mats until I found something I liked. I was going to be mounting black and white sharks teeth on the mat and the woman that was helping me actually went outside and found a white pebble and a black one for me to see against the mat! THAT is above and beyond service. I can not recommend them highly enough. I was not dismissed or demeaned for being a small sale and never felt rushed. Their price was the same as Abbott so they are definitely competitively priced and actually had more to choose from. PLUS they have an endless selection of mats and frames. If customer service matters to you as much as variety, price, and quality, then this is the place to go.
A few months ago I came across Cambridge Art and Framing online and read their glowing reviews. I needed something fixed that was sent to me. Truthfully, I forgot who I dealt with, but he was very nice, understanding and OMG sooo reasonable. I picked up the item the following week and was so satisfied with everything. I told my friends that any framing, repairing etc please go to Cambridge Art you won't regret it. thank you again
From the moment I walked into Cambridge Art and Framing I knew I was dealing with true professionals. John and Adam are always knowledgeable, patient, honest and attentive. The quality of their work far surpasses any art and framing establishment I have ever dealt with. Their incredible selection of frames encompasses all tastes and styles, not to mention the amazing art work that is displayed. In addition, they will always go that extra mile to accommodate you in any way possible if there is a vision you want to achieve. Once you give them the opportunity to service your art needs, you won’t be disappointed and will never go anywhere else.
I have to say that it's been a pleasure dealing with John and Adam. They are so attentive to every detail, helpful and patient with whatever framing decision I had to make. They are also so friendly and I'm so happy that I found this place. Them and their workers are so knowledgeable and skilled at their profession and l couldn't be happier with the work they did for me!! I will continue to come back for all my other prints and framing needs. Thank you again!!! From Grace 🙂
Unbelievable top quality professionalism at this place. Adam is an amazing person he actually re opened his store for us late at night to pick up our piece because of our situation. Great communication and astonishing customer service. He is my goto for anything framing and soon will be my art dealer. Adam and his crew truly care about your experience, we took about 30-45mins picking out our frame, and not once felt rushed. Thanks guys for all your help!
Can't speak highly enough about Cambridge and the job they did both framing and installing an artwork I recently purchased. John was incredible to deal with from the start. He not only thoroughly explained the glass options in great detail, but did so while he was with his children (great customer service). He then sent me the multiple options for the wood framing by attaching different styles and thicknesses of corners by text to me, so I could have the perfect one (I'm particular, this was a huge plus). They then completed the custom framing on time in just 3 weeks, and called me to schedule Adam to do the install, in my apartment in Manhattan. Adam arrived on time, completed the install very quickly and efficiently, didn't ask for any of my help, took his shoes off even after I said there was no need. He was a true professional. I can now wholeheartedly recommend them to anyone for both framing and art installations, and I never recommend professionals unless I'm 110% sure I can trust them, so my family and friends don't blame me for a bad recommendation. I'd like to compare this to previous "professionals" I hired. They rush through explaining the framing options. Often they don't bother sending pics in advance of the corners so you have to get lucky it's framed in the best color and size frame or your stuck with something you won't like. The framing can take 5+ weeks with constant excuses for the delay. And I've personally had a crew of 3 guys come to install my last piece, the guys made a mess on the ground after screwing in the nails, didn't take off their shoes, and honestly charged me 3x more for 10 minutes work. Thank you thank you thank you to the guys at Cambridge, you truly are incredible, and the pride you take in your work really shows.
From start to finish they were amazing! I called several places on the island and they were by FAR the best quoted price and the friendliest on the phone. Dropped off my piece to get framed and they were helpful, friendly, and stayed in line with my quote. Finished my piece on time, delivered and hung it (1 hour delivery window!!! AWESOME!!!) in 15 minutes. They even called when they were on their way to give me an update on when they would be there. I wish I had more things to get framed, they made this whole process so easy.
I was looking to have a frame done for my wife as part of her birthday gift and needed it done ASAP. I was on my way to ACmoore when I saw the sign for this place. The sign said "wholesale to public" so I thought I'd give it a try. Its a plain looking building but the inside is really nice. Very big and lots of artwork. The guys that took the order are the owners and they are extremely helpful. They guided me into getting a beautiful gold frame with suede matting and another accent frame on the inside of the matting. It really dressed it up nicely and I loved the layout but was afraid of to hear the price. They assured me that because It was them doing the framing in house they keep the cost down and to my surprise it was very affordable. It was done within the week and my wife was not only surprised to see how thoughful my gift was but she thought it cost me a fortune. They really did an amazing job and I would reccomend this place to anyone looking to get something framed. They have very cool framing ideas They had plenty of parking and are open until 8pm during the week which is helpful since I don't get out of the office until 6:30. I didnt have time to really look around but the artwork inside seemed to be really cool. I will have to take a better look next time I'm in there.
I came in to inquire about the price for framing a signed photographic print I had ordered. It turns out their price was cheaper than three other custom framing shops within the Tribeca area. The staff was extremely knowledgeable and offered great customer service. They acknowledged and greeted me once I entered the store. They were super helpful in providing me with different options for framing my poster. They helped me to choose which option would work and look best. We decided that having the dark brown wood frame with a black mat with a v-groove and light grey mat to tie into the colors of the print would be the best option. They even sold me on the Museum Glass, which is super cool since you can't even see that there is glass. It just looks so good. I'm super happy I found a place that is affordable, offers great quality frames and customer service! I highly recommend Cloud Gallery. I will be back!!!
We went by to have two hand painted Chinese Rice Paper Art Pieces made by my wife's late father, framed to have on display at our home. The attention to detail and quality to making sure you have the look and quality feel of the work to be framed with proper colors and final look was more like a family member or a good family friend going over the order details. They have several Art Pieces on display from different artist and will have gallery showings from time to time. It feels more like a small shop in NYC's SoHo rather than Long Island. I mean that in best compliment to work and detail I can give. We have to pick up the finalized work in 10 days but I am sure it will be EXCELLENT work. They work with you to help you fit a budget YOU have in mind rather than try to upsell you. Maybe not the cheapest in price but very fair and remember "You get what you pay for!" You want cheap you get cheap work. I have to come back and give ratings on work but I am really impressed so far. Well 10 days as promised, I was called to let me know the work was completed and ready for pickup. We were not disappointed!!! The work was beautifully done. Excellent craftsmanship and attention to details. I am attaching photos of the two pieces but let me say my photo's do no justice to the work done on the pieces. My wife is out of town but I emailed her the two photos and she was thrilled! We now have the paintings to hand down the family for future generations to see and enjoy the artwork. I have to give a major thank you to the team at Cambridge for the excellent work. I can highly recommend this store.